Shipping & Returns


Free shipping on all orders will be applied at checkout, no promo code necessary. My Favorite Hair Tie ships via USPS. Packages are distributed out of Boca Raton, FL. Orders purchased from are shipped within the USA only. 


Returns. Exchanges. Refunds.

Online orders purchased on are eligible for returns, exchanges, or refunds within 30 days of purchase. Simply send us an email at with your preferred approach. If you decide to make a return, a shipping & handling flat rate fee of $3 will be charged to the customer making a return. 


Customer Service

Inquiries regarding your purchase can be emailed to,

Please reference your order number and a description of how we can help you. One of our Favorite Representatives will get back to you within 48 hours, Monday through Friday.